This Refund Policy for Digital Products (the "Policy") explains the terms governing the purchase, delivery, refunds, and payment-related matters applicable to Digital Products purchased from Steadfast Project LLC ("Steadfast Project," "we," "us," or "our") through www.steadfastproject.com (the "Website"). This Policy forms part of our Terms of Service (the “Terms”).

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As stated in our Terms, "Digital Products" means any downloadable or electronically delivered materials, content, or resources made available for purchase through the Website.

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1. Orders and Payment

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All orders are subject to acceptance by Steadfast Project. An order is not considered accepted until payment has been successfully authorized and confirmed. Prices displayed on the Website do not include applicable taxes unless expressly stated. Any applicable taxes will be calculated and added during checkout.

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2. Delivery

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Digital Products are delivered electronically and made available for download following successful payment. After the completion of a purchase, a confirmation email will be sent containing a download link. The download link may also be displayed directly on the confirmation page after checkout. Download links remain active for thirty (30) days from the date of purchase.

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3. Refunds

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Due to the immediate delivery and downloadable nature of Digital Products, all sales are final once the Digital Product has been made available for download, including by display of the download link on the confirmation page or by delivery of the download link to the email address provided during checkout.

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Refunds are not available except where required by applicable law.

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4. Technical Issues and Access Problems

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If you experience issues completing your purchase or accessing your purchased Digital Products, please contact hello@steadfastproject.com so we can assist you. Technical assistance is provided to help you access your purchase and does not, by itself, entitle you to a refund.

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5. Billing Errors and Chargebacks

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If you believe you have been charged incorrectly, including duplicate charges or payment processing errors, or experience any other issue relating to a purchase made through the Website, please contact us as soon as possible at hello@steadfastproject.com so we can review the matter and determine an appropriate resolution.

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We encourage you to contact us before initiating a payment dispute or chargeback, as many issues can be resolved promptly through our customer support process. Initiating a chargeback does not limit any rights or remedies available to Steadfast Project under applicable law or our Terms of Service.

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6. Changes to Products

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Steadfast Project reserves the right to add, modify, update, replace, or discontinue Digital Products at any time. Such changes do not affect completed purchases unless required by applicable law.

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7. Changes to this Policy

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We may update this Policy from time to time. Any changes will become effective upon posting the revised Policy on the Website, unless otherwise stated.

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8. Contact Information

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If you have questions regarding this Policy or require assistance with the purchase of your Digital Products, please contact us:

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Steadfast Project LLC​

Email: hello@steadfastproject.com
Website: www.steadfastproject.com

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